At SciPlay, we are committed to protecting your personal data and ensuring that our platform is a safe and enjoyable space for you to play our social casino games.
What Personal Information May Be Collected
When you create an account with us or use our services, we may collect certain types of personal information from you. This can include:
We will only ask for the minimum amount of information necessary to provide our services to you.
Account Registration Information
When you register an account with us, we require certain basic information from you. This includes:
We use this information to create a secure connection between you and our servers.
Device and Browser Information
When you use our platform, we may collect certain device and browser details from you. This includes:
We use this information to ensure that our platform is compatible with your devices and to detect any issues or errors.
Usage Analytics and Behavioural Data
When you play games on our platform, we may collect certain usage analytics data from you. This includes:
We use this information to improve your gaming experience and ensure that our platform is always evolving.
Cookies and Tracking Technologies
Our website uses cookies, which are small text files that we place on your device. These help us:
If you'd like more information about our cookies, please contact us.
Communication Preferences
We may contact you with important updates, new game releases or promotions. If you prefer not to receive these communications from us, please let us know and we will ensure that your preferences are respected.
Data Storage and Retention
At SciPlay, we retain the data we collect for as long as is necessary to provide our services to you. We do this by storing it on secure servers located in countries with robust privacy regulations, such as Ireland and Germany.
Security and Account Protection
We use a range of technical measures to protect your personal data from unauthorized access, including:
If you have any concerns about account security or are concerned that someone has accessed your account without permission, please contact us.
User Rights Regarding Personal Data
You have certain rights regarding the personal data we collect about you. These include:
If you would like more information on these rights, please contact us.
Third-Party Services or Integrations
Our website and platform may use third-party services or integrations, such as analytics tools. We make sure that all of our suppliers follow strict guidelines to protect your personal data.
Compliance with Applicable Privacy Regulations
We take the privacy regulations applicable in countries where we operate seriously. These include but are not limited to:
Please visit our website to review these policies and ensure they align with your needs.
Platform Monitoring for Security and Fraud Prevention
Our systems continuously monitor user activity, logs, and behavioral patterns. Any suspicious activities may be blocked, reviewed by our team of experts who take immediate action.
Session Management and Login Protection
To protect against unauthorized access to an account, we set a secure connection on each login session using HTTPS protocol with TLS encryption and limit the number of incorrect password attempts for security reasons.
Use of Anonymized or Aggregated Analytics Data
We might use aggregated data for our improvement initiatives without any impact on your personally identifiable information. All analysis is performed to maintain user anonymity at all times, thus avoiding collection of sensitive information.
Technical Logs and Operational Diagnostics
For maintenance, improvements and resolving problems, we may gather technical logs with no identification or specific details that could expose users in a position vulnerable in any way possible as long they follow best practices regarding software updates.
